VoiceLog and First Marketing Partner to Launch e-Kit™ to Immediately Welcome New Telecom & Utility Service Subscribers
Welcome e-mail program gives service providers the ability to communicate with new customers within minutes after third-party verification is completed

VoiceLog, a leading provider of third-party verification services, and First Marketing, an industry leader in direct marketing services, today announced the availability of the e-Kit™. The e-Kit is an electronic welcome program designed to give communications service providers, competitive utility companies and other marketers the ability to communicate with their new customers immediately following the completion of third-party verification. As an added value, the e-Kit can curb customer churn after a carrier change, reduce customer confusion during the carrier change and improve the new sign-up welcome experience.

Under the agreement, VoiceLog will notify First Marketing when a new subscriber's third party verification is valid. First Marketing will then generate an electronic welcome kit via e-mail, containing everything a customer needs to use his or her new service.

"Typically, when a customer signs up for new service, a paper-based welcome kit goes out 7-10 days after the service order, oftentimes creating the perception that service hasn't yet been switched," says David Goldstone, managing director of First Marketing's Voice Video and Data division. "By partnering with VoiceLog, we can now provide an online welcome kit to customers within minutes instead of days, which will obviously help service providers reduce the number of new customers with buyer's remorse."

As an added value, the e-Kit tracks e-mail communications, verifies customer e-mail addresses, confirms if the e-mail was opened and even identifies portions of the e-mail with high readership. Full reporting is included at no additional charge.

Current VoiceLog customers will not require any additional development to utilize the e-Kit, since the program has been integrated in VoiceLog's current operating system. In most cases, the e-Kit can be deployed within days of notifying either VoiceLog or First Marketing.

"We listened to the needs of our customers and partnered with First Marketing because they offer the most technologically-advanced marketing tools for the communications service industry," says Larry Leikin, VoiceLog's General Manager. "Improving communications and offering ways to verify e-mail addresses adds value for our customers. The e-Kit service is a very exciting product and falls right in line with VoiceLog's history as an industry innovator."

About First Marketing

A customer marketing industry leader for more than 30 years, First Marketing provides direct marketing services to some of the largest landline, wireless, and cable providers in the world. Last year First Marketing created and distributed more than a billion e-mails, pieces of marketing collateral, client newsletters, and welcome kits to more than half of the U.S. population. First Marketing is a division of Mankato, Minn.-based Taylor Corporation, a privately held organization with 95 companies specializing in business and personal communication products, technologies and services, including one of the top five largest printing companies in North America. Its portfolio of companies is located in 37 states and eight countries, and collectively employs over 15,000 people. For more information, visit www.first-marketing.com

About VoiceLog

VoiceLog LLC, a division of BSG Clearing Solutions and the world's leading provider of Third Party Verification has over 300 clients in the US, Canada and Europe. With over 10 years of experience and over 100 million calls recorded, VoiceLog has developed unrivalled expertise in regulatory compliance, automated and live agent verification, recording, storage, retrieval and reporting. For more information about VoiceLog, call 240-631-8392 or visit VoiceLog on the Web at www.voicelog.com.

About BSG Clearing Solutions

BSG Clearing Solutions is a leading global provider of clearing and settlement, payment services, and financial risk management solutions for communications service providers. The company processes over 20 billion transactions annually for 750 of the world's largest communications companies throughout North America, Europe and Asia. With a ubiquitous, scalable platform and an extensive portfolio of clearinghouse services for fixed-line, wireless, Wi-Fi, and broadband networks, BSG monetizes network transactions by facilitating the financial exchange of its customers' services. BSG meets the needs of today's complex network interconnections and anticipates the requirements of converging technologies, allowing for rapid and reliable deployment. BSG Clearing Solutions is an operating subsidiary of Billing Services Group Limited, which is publicly traded on the London Stock Exchange (AIM) under the ticker symbol BILL. For more information, visit www.bsgclearing.com.